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Let’s Talk Fragrance

Have a question about our fragrances, your order, or anything else? We’re here to help.

free delivery when you shop on Gentlemaxperfumes website on every order within the United Kingdom

EMAIL

ceo@gentlemaxperfumes.com 

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    Frequently Asked Questions

    What brands do you sell?

    We currently offer fragrances from Surrati and RoseOasis, across our collection. You can browse the store by brand to see the fragrances available from each collection and discover something that suits your personal taste.

    What types of fragrances do you offer?

    Our collection includes perfume oils and fragrance sprays across a variety of scent profiles. You can explore Fresh, Floral, Woody, Musk and Oud fragrances, making it easier to browse based on the types of scents you naturally enjoy.

    How can I find a fragrance I'll like?

    If you already have an idea of what you enjoy, you can use our Shop by Scent  filters to narrow down the collection. You can also browse by brand or explore the full shop if you'd rather discover something naturally as you go.

     

    Do you offer free delivery?

    Yes. UK orders of £50 or more qualify for free delivery. For orders below £50, any applicable delivery charge will be shown at checkout before you complete your purchase, so there are no surprises at the final stage of your order.

    Do you include samples?

    Selected orders may include complimentary fragrance samples. Availability can vary between orders, so while we can't guarantee a sample with every purchase, it's always possible that there may be something new waiting for you to discover.

    Are your fragrances authentic?

    We are committed to supplying genuine products from the brands we stock. Product information is provided to help you understand what you're purchasing, including fragrance details, format and other relevant information available for each product.

    Can I return my order?

    Returns are subject to our Returns & Refunds policy and the condition and type of product purchased. Please review the full policy before sending an item back so you know what is eligible and what steps to follow.

    How can I contact GentleMax?

    If you have a question about a product, an existing order, delivery or anything else about shopping with us, you can visit our Contact page and send us a message. Our team will be happy to help with your enquiry.